Cookie Policy

Quest Medicare Health Maintenance Organisation (Quest Medicare HMO)

Effective Date: November 12, 2024

1. Introduction

Welcome to the website of Quest Health Maintenance Organisation (“Quest Medicare HMO”, “we”, “our”, or “us”).

These Terms of Use govern your access to and use of:

• Our website: https://questhmo.com

• Our mobile applications

• Our online member portals

• Digital services provided by Quest Medicare HMO

By accessing or using our website or services, you agree to comply with these Terms of Use. If you do not agree, you should not use the website or services.

2. About Quest Medicare HMO Services

Quest Medicare HMO provides digital platforms and services related to:

• Health insurance plan management

• Healthcare provider networks

• Member enrollment and account management

• Claims and authorization processes

• Healthcare information and support

Information on the website is provided for general informational purposes and may be updated periodically.

3. Eligibility to Use the Website

By using this website, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or guardian.

• The information you provide is accurate and truthful.

• You will use the website in compliance with applicable laws.

4. User Accounts

Some services on the website or mobile application may require the creation of a user account.

You are responsible for:

• Maintaining the confidentiality of your login credentials

• Ensuring your account information remains accurate

• All activities that occur under your account

You must notify Quest Medicare HMO immediately if you suspect unauthorized access to your account.

5. Acceptable Use

Users agree not to:

• Use the website for illegal or fraudulent purposes

• Attempt to gain unauthorized access to any system or data

• Introduce viruses, malware, or harmful code

• Disrupt or interfere with website operations

• Use automated systems or bots to access the website without permission

• Copy or distribute website content without authorization

Quest Medicare HMO reserves the right to suspend or terminate access if these rules are violated.

6. Intellectual Property

All content on this website, including but not limited to:

• Text

• Graphics

• Logos

• Software

• Design elements

• Trademarks

is owned by or licensed to Quest Medicare HMO and protected by applicable intellectual property laws.

You may not reproduce, distribute, or modify website content without prior written consent from Quest Medicare HMO.

7. Medical and Insurance Disclaimer

Information provided on this website:

• Does not constitute medical advice

• Does not replace consultation with qualified healthcare professionals

• Is intended for general informational purposes only

Users should consult licensed healthcare providers for medical decisions.

8. Third-Party Links

Our website may contain links to external websites operated by third parties.

Quest Medicare HMO:

• Does not control these websites

• Is not responsible for their content

• Is not responsible for their privacy practices

Users access such sites at their own risk.

9. Website Availability

Quest Medicare HMO aims to ensure that the website operates reliably. However, we do not guarantee:

• Continuous availability

• Error-free operation

• Immediate correction of technical issues

Services may occasionally be interrupted due to:

• System maintenance

• Technical failures

• Security updates

10. Limitation of Liability

To the fullest extent permitted by law, Quest Medicare HMO shall not be liable for any damages arising from:

• Use of or inability to use the website

• Errors or inaccuracies in website content

• Unauthorized access to systems

• Interruptions or delays in service

11. Privacy

Your use of this website is also governed by our:

• Privacy Policy

• Cookie Policy

These documents explain how personal data is collected and processed.

12. Changes to the Website or Terms

Quest Medicare HMO reserves the right to:

• Modify website content

• Update services

• Revise these Terms of Use

Changes will be posted on this page with an updated effective date.

Continued use of the website after updates constitutes acceptance of the revised terms.

13. Termination of Access

Quest Medicare HMO may suspend or terminate access to the website if:

• Users violate these Terms of Use

• Security concerns arise

• Misuse of services is detected

14. Governing Law

These Terms of Use are governed by the laws of the Federal Republic of Nigeria.

Any disputes arising from the use of this website shall be subject to the jurisdiction of Nigerian courts.

15. Contact Information

For questions about these Terms of Use, please contact:

Quest Health Maintenance Organisation

Website: https://questhmo.com

Email: privacy@questhmo.com