... Your Health, Our Quest.

 

Frequently Asked Questions

Is HMO same as NHIS?

Health Maintenance Organizations (HMOs) purchase care on behalf of the National Health Insurance. Nigeria adopted the HMO system in 1999. With the formation of the National Health Insurance Scheme (NHIS), private entities were encouraged to form HMOs. The Act establishing the NHIS allowed HMOs to serve as agents to the NHIS and should cover both public and organized private sectors.

Why should I have a health plan?

Everyone is exposed to various health hazards and health emergencies can occur without prior warning. Having a health plan gives you, your family, and your workforce security and reduces the risk of not being able to afford healthcare in emergencies. For corporate organizations, having a healthcare system in place is a known morale booster for your workforce, and increases productivity as well.

Is COVID-19 covered by Quest Medicare?

Yes. Quest Medicare limited covers for Covid 19.

Can I get cover when I travel abroad?

Yes. we offer travel cover as a benefit under Quest Medicare policies for an additional premium.

Will Quest Medicare cover me if I get cancer?

Yes. Quest Medicare will offer you immediate access to private cancer treatment if you are diagnosed. It gives you access to specialist cancer centres and the ability to choose your own cancer specialist. Should you require it, chemotherapy can be administered in your home.

Does Quest Medicare cover pregnancy?

Yes. Quest Medicare covers antenatal, childbirth and six weeks post-natal

Can I add my child to my health insurance policy?

Yes. Quest Medicare will allow you to add new-born for free until your next renewal.

What is the acceptable age limit for a child to remain covered under a family policy?

If there is a parent or guardian on the policy, children could be added from birth and remain on a family policy until they are 21. Once they reach the age limit for a child on a policy, they will be offered their own policy.

Is mental health cover included under Quest Medicare?

Should you wish, you can choose a separate mental health add-on that will cover you for in-patient and day-case mental health treatment.

What does Quest Medicare cover?

The exact details of what a medical insurance policy covers varies considerably from policy to policy. Standard policies cover surgery, consultations, nursing, and hospital charges. While comprehensive policies cover much more, including outpatient appointments, psychiatric treatment, and complementary medicine.

Can I choose which hospital I am treated in?

Quest Medicare offer at least two, usually three, different hospital lists for you to choose from when taking out a policy. The hospital lists have excellent national coverage, and you can usually choose between a list that includes regional hospitals only or extending the list to include all Nigerian hospitals. Whichever you decide on the hospitals local to you will be included.

Can I switch my private medical insurance before my renewal date?

Yes. we can review your policy

Is there a minimum number of employees required for a business health plan?

A minimum of Five employees are expected to be covered.

Can employees add family members to the plan?

Yes.

Can you add and remove employees at any time?

Yes. As your employees leave the company, or new joiners start you can make changes to the plan. Quest Medicare Limited can administer these changes for you.

Can employees continue to access Quest Medicare after leaving the company?

Yes. Employees can transfer to their own individual policy, this is a good idea if they have pre-existing conditions they wish to continue covering. Quest Medicare Limited can assist with the transfer and underwriting of the new individual policy.

Are pre-existing conditions covered on a business health plan?

This is more often the case than with individual health insurance but will depend on the Plan you choose.

Can I choose different levels of cover for each employee?

Yes. You can tailor your plan to access different levels of cover for specific groups of employees. You may have some business travelers within your organization who would benefit from the travel cover option. Or it could be that you want to offer more comprehensive cover for directors and
managers.